Personal Information Protection Policy

Motobase (hereinafter referred to as 'the Company') handles the personal information provided to us as follows. The Company will continuously review and improve this privacy policy.

  1. 1. Personal Data Collection

    The categories of personal data that we collect are as follows:

    • ・Name, age, date of birth, gender, driver's license details, photograph, emergency contact, address, phone number, email address, social media and other contact information
    • ・Information about services you have used (usage information, location information, service history, etc.)
    • ・Your opinions, requests, inquiries, and information you have provided to us
    • ・Personal information acquired or generated in connection with surveys and various events conducted by or related to us
    • ・Information acquired through GPS
    • ・Other personal information acquired or generated in achieving the 'Purpose of Use of Personal Data' outlined in section 2
    • ・Personal data we collect includes information you provide directly to us, information provided through business partners, affiliated companies, or social media providers (such as Facebook and Google), and information provided through our products and services. We may combine this information within the scope of the purposes outlined in section 2.
  2. 2. Purpose of Use of Personal Data

    We use the personal data we collect for the following purposes:

    • ・Provision of services offered by our company (including related and ancillary operations)
    • ・Management of customer information and various records
    • ・Information collection and analysis for market research aimed at improving, developing, and enhancing our products and services
    • ・Responding to inquiries, opinions, and requests
    • ・Marketing activities and analysis related to services provided by our company
    • ・Information about services provided by our company
    • ・Guidance, operation, management, and provision of various information for events and campaigns conducted by or related to our company
    • ・Security measures such as access control, log collection, and operational management
    • ・Early detection and response to accident information related to services provided by our company, and prompt response and resolution of accidents and other dispute cases
    • ・Purposes of use separately notified when acquiring personal data
    • ・Other cases permitted by applicable laws

    If we change the purpose of use and handle your personal data after acquiring it, we will handle it in accordance with applicable laws and regulations.

  3. 3. Third-Party Provision

    We will not provide acquired personal information to third parties except in the following cases:

    • (1) When we have obtained the consent of the individual
    • (2) When based on laws and regulations
    • (3) When necessary for the protection of life, body, or property of a person and it is difficult to obtain the consent of the individual
    • (4) When it is necessary to cooperate with national institutions, local public entities, or their delegates in performing affairs prescribed by laws and regulations, and obtaining consent from the individual may hinder the performance of such affairs
    • (5) When outsourcing to third parties within the scope necessary to achieve the purpose of use
    • (6) When accompanying business succession due to merger or other reasons
  4. 4. Personal Data Retention Period

    Our group retains your personal data for the period necessary to achieve the purpose of use or the period necessary to fulfill obligations under applicable laws and regulations.

  5. 5. Security Management

    We establish internal regulations to prevent the loss, alteration, or leakage of acquired personal information, implement security measures in accordance with these internal regulations, and conduct educational and training activities for employees and supervision of personal information consignees to ensure thorough protection of personal information.

  6. 6. Your Rights

    When we receive requests for rights recognized in each jurisdiction (access rights, deletion rights, etc.), we will confirm that the requester is the individual concerned or has been delegated by the individual, and respond sincerely and appropriately in accordance with applicable laws and regulations.

  7. 7. About Cookies

    Our group's websites and applications may set cookies, web beacons, and other similar technologies. This enables us to provide a better experience when you use our applications and improve our applications.

  8. 8. Contact Information for This Privacy Policy

    For inquiries, please contact us here